Terms of service
GENERAL DESCRIPTION
Welcome to Sennude. The terms “we,” “us,” and “our” refer to Sennude. Sennude operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Sennude uses Shopify technology that enables us to provide the Services.
In the following Terms and Conditions, and in all policies referenced herein (the “Terms of Service” or “Terms”), we describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover topics such as disclaimers and limitations of liability.
By viewing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy LINK. If you do not agree with these Terms of Service or the Privacy Policy, you must not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in the state or province where you reside, and that you have given us your consent to allow any of your dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing our online stores, browsing them, or purchasing any product or service that we offer, you may be required to provide certain information such as your email address, billing address, payment method, and shipping address.
You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account or any related rights to another person.
SECTION 2: OUR PRODUCTS
We have made every effort to offer an accurate representation of our products and services in our online stores. However, please note that colors or the appearance of products may differ from how they appear on your screen depending on the type of device and its settings.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to those displayed in our online stores.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time, and we may limit the quantities of products offered to any person, geographic region, or jurisdiction as applicable.
SECTION 3: ORDERS
When you place an order, you are making an offer to purchase. Sennude reserves the right, in its sole discretion, to accept or reject your order for any reason. Your order is not accepted until Sennude confirms acceptance. We must receive and process your payment for your order to be accepted.
Please review your order carefully before submission, as Sennude may be unable to accommodate cancellation requests once an order has been accepted.
If we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, or telephone number provided when the order was placed.
Your purchases are subject to return or exchange only in accordance with our Refund Policy LINK.
You represent and warrant that your purchases are for personal or household use only and not for resale or export for commercial purposes.
SECTION 4: PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the one in effect at the time your order is placed and will be set forth in your order confirmation email. Unless otherwise explicitly stated, published prices do not include applicable taxes, shipping, handling, customs duties, or import fees.
Prices listed in our online stores may differ from those offered in physical stores, other online platforms, or by third-party retailers. From time to time, we may offer promotional deals on the Services that may affect pricing and are subject to terms and conditions separate from these Terms. In the event of a conflict between promotion terms and these Terms, the promotion terms will prevail.
For all purchases made in our stores, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account details and other information, such as your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) your credit card company will honor the charges incurred by you; and (iv) you will pay the charges incurred at the posted prices, including applicable shipping, handling, and taxes, if any.
SECTION 5: SHIPPING AND DELIVERY
We are not responsible for delays in shipping or deliveries. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping companies, customs processing, or events beyond our control. Once products are handed over to the carrier, title and risk transfer to you.
SECTION 6: INTELLECTUAL PROPERTY
Our Services, including, without limitation, trademarks, service marks, text, samples, images, graphics, product reviews, video and audio materials, and the design, selection, and arrangement thereof, are owned by Sennude, its affiliates, or its licensors, and are protected by U.S. and international copyright and other intellectual property laws.
These Terms permit you to use the Services solely for personal and non-commercial purposes.
You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material included in the Services without our prior written consent.
Except as expressly stated herein, no provision of these Terms confers or shall be construed as granting you any license or other rights in or to Sennude’s, Shopify’s, or any third party’s patents, trademarks, copyrights, or other intellectual property.
Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws.
Sennude reserves all rights not expressly granted in these Terms.
The names, logos, product and service names, designs, and slogans of Sennude are trademarks of Sennude, its affiliates, or its licensors. You may not use such trademarks without prior written permission from Sennude.
The names, logos, product and service names, designs, and slogans of Shopify are trademarks of Shopify.
All other names, logos, product and service names, designs, and slogans appearing in the Services are trademarks of their respective owners.
SECTION 7: OPTIONAL TOOLS
As part of the Services, we may provide you with access to third-party client tools over which we have neither oversight, control, nor involvement.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind, and without endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Your use of any optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party providers.
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.
SECTION 8: THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or managed by third parties (including any embedded third-party functionality).
We are not responsible for examining or evaluating, and we do not warrant, the accuracy of third-party materials or websites you choose to access.
If you decide to leave our Services to access these materials or third-party websites, you do so at your own risk.
We are not liable for any harm or damages arising from your access to third-party websites or from the purchase or use of products, services, or resources available through those third-party websites.
Please review third-party policies and practices carefully and ensure that you understand them before engaging in any transaction.
Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
SECTION 9: RELATIONSHIP WITH SHOPIFY
MERCHANT NOTE: This section accurately describes Shopify’s relationship with your store and must not be removed or modified.
Sennude uses Shopify technology to enable us to provide the Services. However, any sale or purchase made in our store is conducted directly between you and Sennude.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and Sennude, including any injury, damage, or loss resulting from the products or services you purchase.
You hereby expressly release Shopify and its affiliates from any claims, damages, or liabilities arising out of or relating to your purchases and transactions with Sennude.
SECTION 10: PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here LINK, and certain personal information may be subject to Shopify’s Privacy Policy, which can also be viewed here.
By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information related to your access to and use of the Services in order to provide and improve the Services for you.
For the purpose of providing Services, the information you submit through the Services will be transmitted to Shopify and other third parties who may be located in countries other than your own, and shared with them.
For more information on how we, Shopify, and our partners use your personal information, please review our Privacy Policy LINK.
SECTION 11: COMMENTS
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, “Comments”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any media and for any purpose, including commercial use.
For example, we may exercise our rights under this license to operate, provide, evaluate, optimize, improve, and promote the Services, as well as to fulfill our obligations and enforce our rights under the Terms of Service.
You further represent and warrant that: (i) you own all necessary rights to all Comments; (ii) you have disclosed any compensation or incentive received in connection with your submission of the Comments; and (iii) your Comments comply with these Terms.
We have no obligation to: (1) keep your Comments confidential; (2) compensate you for your Comments; or (3) respond to your Comments.
We may, without any obligation, monitor, edit, or remove Comments that, in our sole discretion, we determine are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringe any party’s intellectual property or these Terms of Service.
You agree that your Comments will not violate any rights of third parties, including copyright, trademark, privacy, personality, or other personal or property rights.
You further agree that your Comments will not contain libelous, unlawful, abusive, or obscene material, nor any computer viruses or other malware that could in any way affect the operation of the Services or any related website.
You may not use a false email address, impersonate another person, or mislead us or third parties as to the origin of any Comments.
You are solely responsible for any Comments you make and their accuracy.
We take no responsibility and assume no liability for any Comments posted by you or by any third party.
SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS
From time to time, information within or related to the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have placed your order).
SECTION 13: PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate any local, international, federal, provincial, or state regulation, rule, law, or ordinance;
(c) to infringe upon or violate our intellectual property rights or those of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or any other person;
(e) to submit false or misleading information;
(f) to knowingly send, receive, upload, download, use, or reuse any material that does not comply with these Terms;
(g) to transmit or procure the sending of any “spam,” “chain letters,” “junk mail,” or any other similar solicitation;
(h) to impersonate or attempt to impersonate another person or entity;
(i) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that, as determined by us, may harm Sennude, Shopify, or users of the Services, or expose them to liability.
You also agree not to:
(a) upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) send spam, phish, pharm, pretext, spider, crawl, or scrape; or
(e) interfere with or circumvent the security features of the Services, any related website, other websites, or the Internet.
We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.
SECTION 14: TERMINATION
We may terminate this agreement or suspend your access to the Services (or any part thereof) at our sole discretion at any time without notice, and your liability for all amounts due up to and including the date of termination may remain in effect.
The following sections will survive termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should survive termination.
SECTION 15: DISCLAIMER OF WARRANTIES
The information presented in or through the Services is made available solely for general informational purposes.
We do not warrant the accuracy, completeness, or usefulness of this information.
Any reliance you place on such information is strictly at your own risk.
We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of their contents.
UNLESS OTHERWISE EXPRESSLY STATED BY SENNUDE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
We do not guarantee or represent that your use of the Services will be uninterrupted, timely, secure, or error-free.
In some jurisdictions, the exclusion or limitation of implied warranties or other warranties is not allowed, so the above limitation may not apply to you.
SECTION 16: LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL SENNUDE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, NOR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.
This includes, but is not limited to, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages—whether based in contract, tort (including negligence), strict liability, or otherwise—arising from your use of any of the Services, or for any other claim related in any way to your use of the Services or any product, including, but not limited to, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted, or otherwise made available via the Services, even if advised of the possibility of such damages.
SECTION 17: INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Sennude, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable attorneys’ fees, made by any third party due to or arising out of:
(1) your breach of these Terms of Service or the documents they incorporate by reference;
(2) your violation of any law or the rights of a third party; or
(3) your access to and use of the Services.
We will notify you of any claim subject to indemnification, provided that failure to give prompt notice will not relieve you of your obligations except to the extent that you have suffered material prejudice.
We may control the defense and settlement of such claim at your expense, including the selection of legal counsel, but we will not settle any claim imposing non-monetary obligations on you without your consent (not to be unreasonably withheld).
You shall cooperate with us in the defense of any indemnified claim, for example by providing relevant documents.
SECTION 18: SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service.
Such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 19: WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20: ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be null and void.
We may transfer, assign, or delegate these Terms along with our rights and obligations without your consent or notice to you.
SECTION 21: GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the federal and state or territorial courts of the jurisdiction to which Sennude belongs.
You and Sennude hereby submit to the exclusive jurisdiction and venue of such courts.
SECTION 22: HEADINGS
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.
SECTION 23: CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes.
We will notify you of any material modifications to these Terms in accordance with applicable law, and such modifications shall take effect on the date specified in the notice.
Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 24: CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
info@sennude.com
Our contact information is as follows:
Sennude Labs S.L.
info@sennude.com
Calle Hermosilla 48, 1º Dcha. 28001, Madrid
B22677314